Delivery Information

Know what to expect before dispatch.

Delivery estimates are confirmed with your order details. A website enquiry does not guarantee stock availability, a production date or a specific arrival date.

Your delivery details

Provide an accurate recipient name, delivery address, phone number and any business receiving requirements. Tell our team about required documents or appointment arrangements before dispatch is agreed.

Estimated timing

The overall timeline can include specification confirmation, samples, order preparation or production, dispatch, transit and destination clearance. The written quotation and order confirmation set out the estimates relevant to your order.

Receiving your shipment

Check the outer packaging and quantities when the shipment arrives. If anything appears damaged, missing or different from your agreed order, keep the packaging and record clear photographs. Contact our team promptly with the order reference and details so we can investigate.

Delivery questions

For an update or a delivery concern, call +92 335 8242477 or use our Contact page. Any replacement, return or other resolution is reviewed against the agreed order terms; no automatic outcome is promised on this page.